Business Online Designs

Reputation Management Service

Reputation Management Services from Business Online Designs

Now that we have prospects and customers finding you and increasing your business, let’s make sure that they remain your customers for a very long time. Nothing hurts a business more than when bad reviews or bad players in the marketplace who publish not so pleasant comments about your business and try to sully your business reputation.


First, let’s define what reputation management is.


Reputation management (sometimes referred to as rep management, online reputation management or ORM) is the practice of attempting to shape public perception of a person or organization by influencing online information about that entity.


How does reputation management work?


Online reputation management (ORM) is the practice of crafting strategies that shape or influence the public perception of an organization, individual or other entity on the Internet. It helps drive public opinion about a business and its products and services.


Why is Reputation Management Important?


Reputation management should form an important part of any business. After all, it would allow them to perceive the way clients see them or think about the business. It can be stated that reputation management is important for businesses that obtain and manage their online reviews.


The first step in reputation management is monitoring references to the person or business, primarily through social media monitoring and carefully crafted search queries. Social media analytics and similar processes on search results help to deliver a snapshot of the current public opinion of the person or business in question and then a campaign can be designed to address any problematic issues that have been revealed.


The Reputation Management program at Business Online Designs can help you in many ways when it comes to the proper reputation of your business. Not only that but we believe that businesses should have the ability to:


Manage their online reputation from one place


Be found by customers through accurate listings


See what’s being said online and engage in online conversations


We do this by providing you a software tool that allows you to:


Manage and monitor all your reviews


See how you compare to your competition


Confirm you are being listed correctly online


See what’s being said about your business online

reputation management

We give you the ability to manage reviews:


See reviews from all the top review sites in your industry


Respond in-line to Facebook and Google reviews


Keep on top of trending keywords in the conversation


Sort reviews by keyword sentiment to drill in


You can display a review widget allowing you to show off your best reviews


We help you get more traffic by making sure your listings are accurate.


You can determine on what sites your business is inaccurately listed


Correct your listings to be found by more customers


Compare your Listing Score to your industry


Citations:  Scan the web for all business citations


Spot all instances that your business is listed across the web such as blogs, news articles, or lists


Keep on top of the online conversation


Competition:  Manage your share of voice


Keep an eye on up to three chosen competitors


* Determine search engine share of voice:


* Track social audience growth on Facebook and Twitter


Mentions:  Make sure you are involved in the conversations


See who is mentioning your business name


Scan the web for selected search terms


Mentions are tracked from: social media, blogs, news articles, etc.



Social Monitoring:   Monitor your social accounts


Connect your social accounts to monitor likes and followers over time


Keep up with your customer conversations


Monitor employee twitter accounts to stay in the know



Professional Digital Marketing=Business Growth

William Hildebrand

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